At Old School Roofing we strive to meet the obligation set forth in the simplest of quotes which is included in all of our company literature: “We’ll make you happy”. Simplistic in theory, however, we also recognize that due to the nature and reputation of the roofing industry, in comes with significant hurdles to overcome.
Our pledge is aligned with our philosophies:
We will suggest to you what we would do if this were our own home. That also includes treating your home as ours during the installation process.
We want to install your new roofing system, and our job is not done until you are 100% satisfied. Quite honestly, our business relies on referrals and we recognize that your job could possibly be the one that leads to the most referrals possible.
No hidden costs: We will do our best, from the get go, to insure that the quoted price is the price. Unlike some other roofing contractors, that will rip open your roof and hit you with a change order for “unforeseen” decking issues, we will do our best to fully evaluate and disclose the present condition of your roof, and the likelihood of potential problems.
Communication is key! We are accessible, available and here for you.
Professionalism: We hope that from our initial meeting going forward you will recognize a distinct difference in our staff from any other roofing contractor. Many of us have come from larger roofing contractors and have gained insight on how the customer should be treated. We will provide professional and personal service as though you were part of our family! At Old School Roofing, we believe that our company has spent more time on education and training for our staff than any other roofing contractor in this area. Our courteous, trained, professional staff; sales, office, roofing specialists, are far and away the best there is.
We welcome your comments, suggestions and/or constructive criticism!